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Manufacturer’s Response: Cirrus 920 Review

As stated in our Frequently Asked Questions, Truck Camper Magazine reviews are wholly independent and posted without notice or review by the industry until publication.

However, the manufacturers are invited to submit a manufacturer’s response to be immediately published, without edit, the following publishing date.

Scott Hubble, CEO of nuCamp, sent in the following manufacturer’s response to the 2018 Cirrus 920 Review.

nuCamp’s Response:

It was a real privilege to have you review the Cirrus 920.  We were all very excited to read the review and were delighted with the degree of insight and analysis you offered.  It is our goal to be the benchmark in terms of quality and innovation.  We are always seeking to improve so it was particularly helpful to see both the questions and cons.

Cirrus 920 Camper Inside Front To Back

What follows is our response to some of those comments.  We know we aren’t perfect, but that is our aim!  Thank you for getting us closer to the mark!

Update to Cirrus 820

There are plans to update the 820 in a series of two waves.  The first wave is somewhat subtle – including an additional Fantastic Fan and a new entry door.

The second wave will be more of a wholesale change, largely because we are finishing out our commitments with our Italian cabinetry supplier.  As that winds up, we will begin building all cabinetry in-house as we do for the 920 and all other units we manufacture.  Doing this will allow for reconfiguration of the kitchen appliances and other options.

Bathroom Sink

Cirrus 920 Bathroom Fold Down Sink

I certainly understand the take on the sink.  In fact, those observations were on our radar from the inception.  In the end, we felt the innovative features it offered trumped the drawbacks.  That said, we are going to be introducing a new flip-down sink in the upcoming months.  I hope you love it, Gordon, but it won’t be able to accommodate your 5 toothbrushes as well as Angela’s one.

Lagun Table & Dinette

Cirrus 920 Review Dinette Table

The Lagun table system is currently an option in the 920.  It was originally launched as the standard feature, but we went back and made structural modifications so that the FAWO rail mounted table top is the default table.

Cirrus 920 Dinette Wide Angle

The height of the booth is being examined and will be adjusted.  Currently the distance from the floor to the base of the seat is just over 15 ½-inches and the distance from the floor to the top of the cushion is 20-inches.  While that comes close to falling in line with the general chair seat height of 18-inches we recognize the cushion likely only adds an inch or so when sat on, thus falling just shy of standard seat height.

Loose Wire Under Dinette

Cirrus 920 Dinette Under Seat Face Rear

The loose wire had us baffled.  It is a wire run for the exterior speakers.  We believe it was likely pulled loose while on display, post-transport.  The unit would not have passed any of the inspection points at our facility.  That said, this – and all feedback – has been passed to our R&D Department as well as the Line Foreman.

Solar Control Panel

Cirrus 920 Cabover Step Access 3

The solar display panel used to be located in the kitchen area.  When we switched vendors, the control panel was much less aesthetically pleasing.  Being that the solar had a base controller, but was largely app-centric, it was decided that placing it under the step would be acceptable.  It is being moved, as we realize that the current location is certainly not optimal.

Cirrus 920 Review Passenger Side Profile

Thanks again for the time you spent to review the 920.  Your thoughts, as well as those we receive from readers via our website, go a long way to help us improve and make things more functional!

 

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